Refund policy – Emolos


Refund policy


Please make sure that you take your correct jeans  and other product size.  We hope that you will be totally satisfied with your order.

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

Exchanges (if applicable) 

We replace items free if they are defective or damaged. We do offer full refunds or exchanges to all full priced and sale items.if you want to exchange your products  for a different size, please let us know by email us at

Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at

Send us an email at and Download Return Form

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. Customer is responsible for the product until we receive the returned item. 

Return Form

 Download Return Form

Contact us

lstanbul Export Center 
Address: Kemer Mah. Devran Sok. No: 1 Kat- 3  Big World Center 34230 Esenler/ lstanbul/ Turkey
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